Frequently asked questions
The things people ask us most about AI video creation, publishing and billing.
How do credits work?
A script costs 5 credits per block of 50 words. A video uses credits depending on the model and its length, and the exact cost is shown before you start it. Videos made with the Stock model (stock footage) are free. Your credits refill every month with your plan, and you can buy more at any time.
Can I edit the script?
Yes. The AI suggests a script as plain text. You edit it directly, like a document, then start the video. The script stays available afterwards in each video’s menu.
Which networks can I publish to?
TikTok, Instagram, Facebook, YouTube Shorts and LinkedIn. You connect your accounts once, then each video publishes in one click or on the date you choose.
How far ahead can I schedule a post?
3 days ahead on Starter (2 videos a day), 7 days on Pro (4 videos a day), with no limit at all on Studio.
How long can my videos be?
15s on Free, 30s on Starter, 1 min 30s on Pro and up to 3 minutes on Studio.
Who owns the generated videos?
You do. You can publish, download and use them commercially. Videos on the Free and Starter plans carry a small Vidcica logo, removed from the Pro plan up.
Is the voiceover available in several languages?
Yes, in French and English today, with natural AI-generated voices.
Can I cancel or get a refund?
You can cancel at any time from the Billing page, with no commitment. A renewal is refundable only if you ask on the same day and no credits have been used since.
Are the music and footage royalty-free?
Yes. The music catalog is made up of royalty-free tracks selected for use on social media, and the footage comes from licensed libraries or generative AI models.
Can I change plan or cancel at any time?
Yes. Your subscription is managed from the Billing page (secure payment via Stripe): plan changes take effect immediately, cancellation applies at the end of the current period, with no commitment.
Another question?
Write to us — we answer within one working day.